Frequently asked questions, answered.

Trusted, local help for our Greenville neighbors.

We’re here to make life easier—and that includes getting you quick, honest answers. If you still have questions after reading through this page, don’t hesitate to reach out. We’re happy to help!

GET IN TOUCH

HOURS

Monday to Friday
9:00AM-5:00PM

AFTER HOURS

Weekdays After 5:00PM
Saturdays & Sundays

General Questions

What services do you offer?

We offer personal errand running, pick up and delivery services, personal concierge support, business errands, senior/veteran support, and pet concierge services across Greenville, SC and nearby areas.

You can submit a request on our website or call or text us directly at (864)531-0909.

We do! However, it is based on availability. We recommend booking your request in advance, when possible.

Yes, we have a one-hour minimum per service. Good news though! All new customers receive their first hour FREE with any booking of 2 or more hours.

Absolutely! We are fully insured for your peace of mind.​

Yep! We offer recurring services tailored to your needs. Just give us a call or shoot us a text anytime: (864)531-0909.​

We proudly serve Greenville, Spartanburg and Anderson Counties.​ Services provided outside of these areas incur a $0.10 per mile fee.

When you call to book any service with Powered By Monie, we create a customer profile that includes a credit card to hold on file. All customers are emailed an invoice, which are paid prior to the start of your service. We accept credit cards, Venmo, PayPal, and CashApp.

Only for errands or deliveries beyond a 15-mile radius of Downtown Greenville. The rate is $0.50/mile beyond that zone.

We understand things come up and are happy to accommodate where we can! There is no cancellation fee if you cancel your service up to 24 hours before your scheduled service time. Otherwise, the cancellation fee is $25 (1-hour service rate).

Tasks are handled directly by Szymon “Monie” Wierzbicki or a fully vetted member of our team — never a random contractor or app worker.

Yes, with great care! While we’re insured, we recommend discussing any high-value deliveries with us ahead of time for special handling.

Errand Services

What types of errands do you run?

We manage grocery shopping, prescription pickups, dry cleaning, post office runs, and so much more.​ You name it, odds are we can do it.

Good one! 🙂 We haven’t had any uncomfortable or sticky situations, yet. But if we do, we’ll be sure to let you know here.

You can submit a request on our website or call or text us directly at (864)531-0909.

For sure! We can accommodate these requests, but need to be booked in advance.

Pick Up & Delivery Services

What items can you pick up or deliver?

We deliver documents, packages, groceries, gifts, event decor rentals and more.

For sure! We provide same-day and rush delivery services.

You can submit a request on our website or call or text us directly at (864)531-0909.

You can submit a request on our website or call or text us directly at (864)531-0909.

We can easily handle items up to 75  pounds. For larger items, please contact us.​

Absolutely! We are fully insured for your peace of mind.​

We always provide updates upon pickup and delivery completion to our clients.

As long as it’s possible, we’re here! Weekend deliveries are available at the after-hours rate.​

We proudly serve Greenville, Spartanburg and Anderson Counties.​ Services provided outside of these areas incur a $0.10 per mile fee.

When you call to book any service with Powered By Monie, we create a customer profile that includes a credit card to hold on file. All customers are emailed an invoice, which are paid prior to the start of your service. We accept credit cards, Venmo, PayPal, and CashApp.

We understand things come up and are happy to accommodate where we can! There is no cancellation fee if you cancel your service up to 24 hours before your scheduled service time. Otherwise, the cancellation fee is $25 (1-hour service rate).

Personal Concierge Services

What types of concierge services do you offer?

We assist with appointment scheduling, travel arrangements, event planning, day-to-day household management and more.​

Absolutely. We love customizing service to fit your needs — whether it’s appointment waiting, event errands, or personal shopping, you name it. We’ll help you make, organize and cross off that to-do list.

Yep! We can always be a Google Hangout (or Zoom) call away. Our concierge services can be provided both in-person and virtually.​

You can submit a request on our website or call or text us directly at (864)531-0909.

Yes, we have a 2-hour minimum per concierge service. Good news though! All new customers receive their first hour FREE with any booking of 2 or more hours.

That’s the whole idea! We tailor our skillsets to meet your specific needs.​

Absolutely! Client confidentiality is a top priority and have non-disclosure agreements available for those who choose to engage one.

Yes, we can set up recurring services based on your schedule.​ Just give us a call or shoot us a text anytime: (864)531-0909.​

For sure! We can accommodate these requests, but need to be booked in advance.

We proudly serve Greenville, Spartanburg and Anderson Counties.​ Services provided outside of these areas incur a $0.10 per mile fee.

When you call to book any service with Powered By Monie, we create a customer profile that includes a credit card to hold on file. All customers are emailed an invoice, which are paid prior to the start of your service. We accept credit cards, Venmo, PayPal, and CashApp.

We understand things come up and are happy to accommodate where we can! There is no cancellation fee if you cancel your service up to 24 hours before your scheduled service time. Otherwise, the cancellation fee is $25 (1-hour service rate).

Senior & Veteran Help

What are specialty concierge services?

Specialty concierge services provide tailored support for specific groups — like seniors, veterans, and pet owners —  helping with errands, transportation, wellness check-ins, companionship hours, and more. At Powered by Monie, we customize every service plan based on your needs.

Not at all! We offer flexible options — one-time, weekly, or monthly. No contracts, just the help you need when you need it. And, seniors and veterans receive 10% OFF services always.

We offer transportation to appointments, grocery runs, prescription pickups, companionship visits, and even light home tasks like organizing or reminders to take medication.

Absolutely! We offer wellness check-ins and companionship visits to make sure your loved one is safe, supported, and never feels alone.

While we are not home health aids or nurses and do not provide medical or personal care services, we do offer support for errands, deliveries, and social visits. We are background-checked, patient, and here to support the physical and emotional needs of older adults with respect and care. It’s the little things that help your elder’s life feel that much easier, whether you have a current home health aid or not.

Yes, we can assist veterans in navigating everyday paperwork, whether it’s help filling out VA forms, organizing documents, or setting up online accounts.

We sure can! Whether it’s medical transportation or attending community functions, we’re there to provide reliable support and company.

You can submit a request on our website or call or text us directly at (864)531-0909.

We certainly do! We proudly offer 10% off for all senior and veteran care services that can be combined with any other promotion we’re offering.

Pet Concierge Services

What are specialty concierge services?

Specialty concierge services provide tailored support for pet owners and their beloved fur kids —  helping with errands, transportation, wellness check-ins, play visits, and more. At Powered by Monie, we customize every service plan based on your needs.

Not at all! We offer flexible options — one-time, weekly, or monthly. No contracts, just the help you need when you need it.

We care for all kinds — dogs, cats, birds, and more. As long as we can meet your pet’s needs safely and compassionately, we’re on it.

Yes. Whether your pet needs a lift to the groomer, vet, or daycare, we’ve got you covered with roundtrip or one-way transport.

We offer drop-in visits, walking, feeding, and medication administration — everything your pet needs to feel cared for while you’re away.

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Proudly Serving Our Greenville Neighbors

We’re happy to serve Greenville, Simpsonville, Mauldin, and nearby communities. Wherever you are, if you need an extra hand — you’re in the right place. Insured, locally loved (for real), and happily reliable. Powered by Monie is ready when you are!